How MakerThread helps

Help with the replies you write every day.

Write replies in the conversations you already have open, using your shop’s tone and details. You can also keep track of your plan and usage in your account.

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Draft a reply inside the conversation

MakerThread uses Etsy messages, NOTHS enquiries, Zendesk tickets, order context, saved response templates, FAQs and your quick notes to help write a draft. You can do it all without leaving the conversation.

Generate a draft with one click inside Etsy, NOTHS and Zendesk
Type or speak any extra details for this reply
Save your tone, policies, signatures and support notes once

Keep track of your plan

The extension is free to install. Your trial, subscription and monthly drafting allowance are all kept together in your workspace, so you can see what you’ve used and what’s left.

Free trial support
Monthly limits per workspace
Stripe billing and cancellation handling

Use it where you answer customers

During the staff beta, MakerThread works with Etsy, Faire, NOTHS and Zendesk. The channels you can use depend on your plan.

Workspace-based subscription model
Per-channel settings and usage logs
Room for more channels as the product grows

Get staff access