What we can help with
- Account access and email verification
- Billing portal and subscription changes
- Signing in to the extension or getting it to recognise an Etsy page
- Setting up your reply instructions and understanding usage limits
Help
Need a hand getting things working?
You can manage your billing and check your usage in the dashboard. If you need help with your account or extension, email us.
Contact us
Email help@makerthread.app from the email address you use for your account. Let us know your browser version, what you were trying to do and what happened. If you have a request reference, include that too. Please leave out passwords and customer conversations.
For sales questions and general enquiries, email hello@makerthread.app.